News August 19

 

      CHANGES TO SAME DAY APPOINTMENT & ADVICE

      Over the last five years our funding has been cut by 25% and as most patients know the wait for a routine appointment       

       has increased significantly over the last twelve months

       In order to improve appointment availability,

       from 01.09.19 we will no longer provide same day advice or appointments after 11am

       If you need a same day appointment or advice you MUST come to Open Surgery

       which is held every day between 9am and 11am

       If you miss Open Surgery and do not feel you can wait until the following morning

       you should go to the Urgent Care Centre at Hengrove, or A&E if you feel you have a medical emergency

       You can also get very helpful advice about minor illnesses from your local chemist

       who can recommend medication that you can buy over the counter

       If you are HOUSEBOUND and feel you may need a home visit, if possible  you must phone before 11am

 

      FREE WIFI available

      We now have WiFi in the waiting area.  Search your available networks & select NHS WiFi and off you go!

      Bowel Screening

      We are working with Cancer Research UK to encourage patients, who have not responded to initial invites,   

      to provide a poo sample and send it off for screening!

      If you are eligible tou will be given a card with details on how to get the free self test kit - dont ignore it - it could save your life!

      On Line Access

     Sign up to On Line access to you can book appointments and request medication yourself using the on line system

     its much quicker that third party apps Click here for patient access

     If you care for  another person you can now become a 'proxy user' and access their records as well.

     Ask at reception how you can do this.

    Over the Counter Medication

    The NHS is trying to reduce the money it spends on prescriptions by asking patients to buy a lot of medication they need

    'over the counter' as this is much cheaper than dispensing it with a prescription.    

     We will be providing patients with leaflets about which medication you should buy rather than request from your doctor.

    General Data Protection Regulation (GDPR)
    GDPR will become law on 25 May 2018.  It strengthens the controls that organisations (controllers) are required to have in

    place over the processing of personal data, including pseudonymised personal data.Click here for more details of what it

    means for us and patients

     E Bulletins 

     We are now publishing monthly E Bulletins to keep you up to date

     let us have your e mail address and you will receive it automatically