Coronavirus updates

Coronavirus updates

Coronavirus update 01.04.20

  • Dr Mayes has returned from isolation

We still have three other doctors who are isolating or poorly but they are working from home if they are well enough

  • Please remember to phone BEFORE 11am on the day if you think you need to be seen or wish to speak to your usual doctor. Waiting until after 11am to contact us makes it harder for us to respond to your requests
  • During this pandemic, routine access to long term contraception has been suspended - if you need some temporary contraceptive cover or the morning after pill give us a call (BEFORE 11am!)
  • The council have set up a central phone number for vulnerable people to call to get additional help whilst they are self isolating

Coronavirus update 31.03.20

  • We have three doctors who are currently self isolating - two of these doctors are well enough to be working from home - thank you
  • We have three administrative staff who are working from home due in line with Public Health guidance
  • We have one HCA who is also working from home in line with Public Health guidance - she will be doing telephone welfare checks on patients who are considered particularly vulnerable
  • We are also offering telephone smoking cessation advice as smoking is considered a risk factor for people with Coronavirus

contact us on 0117 944 9750 if you would like help in giving up smoking

  • Thank you to Bristol NHS Digital who have made all this remote access possible 👏👏👏👏👏👏
  • We are only able to do blood tests if the doctor has asked for them to be done or they are for medication monitoring eg if you are on a DMARD. All other routine bloods have been suspended so please do not try and book appointment unless you have been specifically invited

Please do not call us about getting a letter that states you need to be 'shielding' for 12 weeks
All patients who are considered extremely vulnerable have received a letter from NHS England - if you have not received a letter it means you are not currently classified as extremely vulnerable.

  • We are waiting for further guidance about other patients who may be included and as soon as we have it we will write to you

Coronavirus update 27.03.20
One of our doctors has now returned from isolation and we have four other doctors self isolating - but three of these doctors should be returning next week.
We are thinking of ways we can use our nurses differently! One of the things they will be doing is phoning frail and elderly patients for 'welfare' checks - making sure they are OK and they know how to get extra help.
If you know someone who would benefit from a welfare check give us a call !
All ROUTINE referrals to hospitals have now been suspended to free up hospital Drs and nurses to care for patients with Coronavirus. We are keeping a list of patients who are affected by this to make sure we get their referrals sent as soon as the services are up and running again

Thank you to everyone who went out to clap the NHS last night - it was an amazing show of support!! ❤️❤️❤️❤️❤️

Coronavirus update 26.03.20

WE HAVE TO ENSURE THE SAFETY OF STAFF AND PATIENTS DURING THE CORONAVIRUS PANDEMIC, SO WE HAVE TAKEN THE SAD DECISION TO CLOSE OUR DOORS WITH EFFECT FRIDAY 27.03.20

BUT WE ARE STILL OPEN!!!!

  • PLEASE PHONE 0117 944 9750 IF YOU HAVE A BOOKED APPOINTMENT WITH A DOCTOR OR NURSE AND A MEMBER OF STAFF WILL LET YOU IN
  • ALL PRESCRIPTIONS WILL NOW BE SENT ELECTRONICALLY TO A CHEMIST - IF YOU DO NOT HAVE A NOMINATED A CHEMIST YOUR PRESCRIPTION WILL GO TO THE ONSITE BRANCH OF LLOYDS - PLEASE CHECK THERE FOR OUTSTANDING MEDICATION REQUESTS
  • PLEASE USE THE NEW EXTERNAL POST BOX (THANK YOU B&Q AND SHAUN) TO DROP OFF YOUR PRESCRIPTION REQUESTS
  • ALL FIT NOTES WILL NOW BE SENT TO YOU BY E MAIL OR POST
Coronavirus updates

Coronavirus update 25.03.20

We continue to have 4 doctors who are either unwell or self isolating but they are working from home so it remains manageable.
All other teams are working well - some staff are working from home or reducing patient contact in line with latest guidance
We have identified our 'extremely vulnerable' patients and are waiting further guidance on who will be contacting them to advise about 'shielding'
We will be e mailing patients their ongoing fit notes where possible - please let us have an e mail address when you request your fit note
Please see below for clear guidance about who should isolate and for how long
If you do have to attend for an face to face appointment following triage, either with a GP or a nurse, please ensure only the patient plus ONE carer if required, attends the consultation

Coronavirus update 24.03.20

Currently 4 doctors are either unwell or self isolating but they are working from home so it remains manageable.

All other teams are working well - some staff are working from home or reducing patient contact in line with latest guidance

All prescriptions will now be sent electronically to a chemist and patients will not be able to pick them up from the desk
Please make sure you have told us which chemist you want your prescription to be sent to

Please do not request your medication early - it will not be issued

The best way to request your medication is using the on line system which is also available as an app on your phone
Please see button below for access.

E mail a photo of your ID (passport/drivers licence) to merrywoodpractice@nhs.net and we will get you set up

If you (or a family member or carer) have absolutely no access to this service you can post your request to us, or pop it into the prescription box in reception.

We are no longer printing out your list of medication so make sure you have your request slip before you come to the health centre

Coronavirus update 23.03.20
Currently 4 doctors are either unwell or self isolating but they are working from home so it remains manageable.
All other teams are working well - some staff are working from home or reducing patient contact in line with latest guidance

We can continue to take new registrations but rather than come to the practice please complete the registration forms on our website and then send photos of the completed form with ID and address verification to merrywoodpractice@nhs.net

There is new guidance about pregnant patients and workers please see button below

There is new guidance about 'very vulnerable' patients please see button below, all patients in this group will receive letters from NHSE advising them to stay in for 12 weeks

Coronavirus update 20.03.20
We continue to have 3 GPs who are self isolating but all are continuing to work from home - we assume they are not sill in their PJs when they are phoning patients!!!
All other teams are working at normal capacity although we are limiting the types of things that can be done in Treatment Room to reduce the risks to patients and staff
If you want to speak to your usual doctor about a routine or ongoing problem, phone on a day they are normally in, and assuming they are not unwell, they will phone you back

You can now get fit notes using the button below- GPs cannot issue sick/fit notes for absences relating to Coronavirus

There is misinformation on social media that patients with asthma or COPD can phone and get 'rescue packs' - this is NOT TRUE
Mark our pharmacist is currently reviewing patients who may require a rescue pack and will contact them directly - please do not phone reception to ask for one

If you have asthma please use the button below to find out more about asthma and Coronavirus

coronavirus update 19.03.20
Thank you to all our patients who are being understanding and supportive whilst we adapt our services to ensure we remain accessible to patients
We continue to have three doctors who are either unwell or self isolating. They are doing a brilliant job of working from home and phoning patients
We urgently need access to staff Coronavirus testing to allow staff to return to work safely. It is very disappointing this still not available
Our nursing and non clinical teams remain fully staffed ❤️❤️
We do not have the capacity to start taking requests for medication by phone.
If you do not have access to the on line system you (or a family member or friend) can drop the request into the box at reception - this only takes minutes and does not increase your risk of exposure to Coronavirus
Please do not request more medication than normal or request it to early - it will NOT be issued. There is no need to stockpile medication and it may cause harm to other patients
If you have asthma see this link about managing your symptoms with Coronavirus https://www.asthma.org.uk/ad.../triggers/coronavirus-covid-19/

Coronavirus updates

Coronavirus update 18.03.20
We now have three doctors who are self isolating - some of them are able to work from home .All other staff are at work

The government has issued guidance about when to stop self isolation - if you have had symptoms for 7 days and no longer have a temperature you can stop isolation

The process for requesting medication remains the same. We do not have the capacity to start taking medication requests by phone.

The best way to request medication is on line so now is a good time to sign up please us button below

If you want to sign up without coming to the practice e mail merrywoodpractice@nhs.net a photo of your passport or drivers licence and we will then e mail back your log on details

Coronavirus update 17.03.20
In line with the latest guidance we currently have two doctors who will be self isolating for up to 14 days
All other staff are in work - we have made adaptations for staff who are now considered vulnerable to ensure they can work in a safe environment
We are suspending the drop in blood clinic on Wednesday mornings - but patients can continue to book appointments in Treatment Room
We know this is a worrying time so thank you to our patients who have been understanding in this challenging environment
Thank you to our staff who are continuing to work in a calm and caring way - things may get harder in the next few weeks but we have a team that always steps up!

FROM MONDAY 16.03.20

  • Open Surgery will be suspended
  • All requests for a doctors appointments will be reviewed by a GP before an appointment is booked

Please phone us BEFORE 11am on 0117 944 9750 ON THE DAY YOU WISH TO BE SEEN and a doctor will phone you back - please be patient as we will be answering more calls so it might take longer to get through to a receptionist

WUHAN NOVEL CORONAVIRUS

Following advice from Public Health please DO NOT come to the practice if you have..

Recently travelled abroad
Been in contact with confirmed case(s) of Wuhan novel coronavirus WN-CoV. Contact is defined as living in the same household
OR direct contact with the case, their body fluids or laboratory samples
OR within 2 metres of the case in any other setting not listed above, for any length of time
PLEASE PHONE 111 AND ASK FOR ADVICE IF YOU ARE HAVING SYMPTOMS OF WUHAN NOVEL CORONAVIRUS AND ARE IN ONE OF THE ABOVE RISK GROUPS

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